Fair use policy

Fair Use Policy – VoIP

POP Telecom have the right to change the policy at any time. Changes to the policy are effective immediately when posted on our website.

  • 2500 Minutes to Local and National UK Geographic Numbers (defined in clause b below) plus calls to major UK mobile networks (as defined in clause c below)
  • Local and National calls are calls made to numbers beginning with 01,02 and 03. Local and National numbers do not include international calls.
  • Major UK mobile networks include EE, O2, Vodafone and 3 Network. Please note this does not include calls to Lyca or Lebara mobiles or any mobile virtual network operator (MVNO) not based on the UK GSM cellular networks.
  • If any users exceed on average 5000 minutes during any monthly billing period, we have the right to suspend and terminate the service immediately at our sole discretion if we consider it appropriate. We may offer you an alternative call plan applicable to your usage. If you do not accept the offered call plan, we reserve the right to terminate your service immediately. Termination fees apply.