Remote Customer Service

Remote support
made easy

One of the most essential part of growing your business is providing the most reliable and efficient customer service. To provide such service, you need to have a team of well-trained agents ready to serve your customers’ needs.
In some cases, businesses do remote customer service rather than having setting up an office for their team. To make your business’ customer service work smoothly, having a reliable VoIP system will give both your customers and agents the pleasure of your service and work environment. No need to pay for expensive offices and equipment—all you need is a service that can help the growth of your business by working from anywhere.
Here at Pop VoIP, we provide the best system that fits your business needs!

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Serve your customers by leading a team of agents all over the world

Expanding your business to different countries and hiring agents all over the world can be tough. However, we provide a service that can help you set up your team remotely even if you and your agents are a thousand miles apart. To enable this process, Pop VoIP provides international services with our VoIP system. You can now communicate with your agents even if you’re a thousand miles apart and at the same time, your agents can accommodate your customers’ needs despite in a remote location.
Save time, energy, and money by having a system to bring your customers and agents together, wherever you are. Bring comfort to your agents and increase their productivity as they work remotely from home. No more additional expenses from offices and equipment!

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Service
that
doesn,t
skip
a beat

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Collaborate easily
from any location

Your agents can collaborate easily with their fellow colleagues from any location by having Pop VoIP as their system. Some customers might be strict and have tricky questions at times. With this feature, you can collaborate easily with your colleagues or transfer your customer to the right department who can answer their needs while working remotely anywhere or at home wearing your pajamas and legs laid up!
Agents do not need to be physically at the office to collaborate, rather, they can work using their tables, smartphones, or laptops from anywhere!

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Customer
Engagement

With your agents working remotely, they have the opportunity to be more productive, letting them create smoother and faster transactions with your customers by providing quality customer service. Smooth and fast transaction is equal to customer satisfaction and loyalty!
Even on a remote customer service, your agents can engage with your customers like they’re physically right beside them! Answer and distribute calls, attend to customer’s needs, and increase customer engagement despite of working remotely!
Businesses always want the satisfaction of their customers and having Pop VoIP by your side, we will help gain 100% satisfaction not only for your customers, but for your business as well.

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See how easy
it is to get started

Set up your new agents easily at the comforts of their home using any device by subscribing to our service! Interested in knowing more about Pop VoIP? Get in touch with our customer service team and see how easy it is to get started!

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